Troubleshooting
We all know that software and computers, don't always behave in the way we expect. That's where we can help!
Get answers to the most common issues facing our users, trust in our step-by-step guides to get you back up and running.
Installation & Activation
General
Licensing
Common Questions
- Lineardraft doesn't work after updating your CAD application?
- Why don't my wires align with the Structure Symbol?
- I have duplicated graphics within my design, how can I resolve this?
- Why are dialogs missing in my screen shots, recording or when I'm sharing?
- How do I change a cantilever bracket separation?
- Where do I find my MicroStation version?
- Where do I find my AutoCAD version?
- Backtie Annotations Not Visible
- Multi-Move Partially Complete or Failed
- Dropper Schedule Report Missing Droppers
- Can't Split a Wire
- Can't Join Wires
- Masked Annotation Boxes not Covering Other Elements